1. Scope
This policy explains how Arcline Digital LLC (“we”, “us”, or “our”) handles personal information when you visit our website, contact us, request a proposal, or use our services.
2. Information we collect
We may collect information you provide directly, including your name, email address, phone number, business name, project details, billing information, and correspondence. We also collect limited technical information such as device type, browser, approximate location, referring pages, and website usage data through server logs or analytics tools.
3. How we use information
We use information to respond to enquiries, prepare proposals, provide and support services, administer contracts and payments, improve our website, protect our systems, keep business records, and comply with legal obligations. Where required, we rely on consent, performance of a contract, legitimate business interests, or legal obligations.
4. Payments
Payments may be processed by third-party payment providers. We do not store complete payment-card numbers on this website. Payment providers process payment information under their own privacy terms and security controls.
5. Sharing
We may share information with service providers that support hosting, communications, analytics, professional advice, project delivery, and payment processing. We may also disclose information when required by law, to protect legal rights, or as part of a business reorganization. We do not sell personal information.
6. Cookies and analytics
Our website may use essential cookies and limited analytics to operate, understand performance, and prevent abuse. You can control non-essential cookies through your browser or any consent tool shown on the website.
7. Retention and security
We retain information only as long as reasonably necessary for the purposes above, contractual records, dispute resolution, and legal obligations. We use reasonable administrative, technical, and organizational measures to protect information, but no online system is completely secure.
8. International processing
Our providers or project team may process information in countries other than your own. Where required, we use appropriate contractual or legal safeguards for those transfers.
9. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information, and to withdraw consent. To make a request, email hello@arclinedigital.com. We may need to verify your identity.
10. Children
Our website and services are intended for business use and are not directed to children under 16. We do not knowingly collect personal information from children.
11. Changes and contact
We may update this policy and will post the revised date above. Questions can be sent to hello@arclinedigital.com or mailed to 1200 Market Street, Suite 900, Wilmington, DE 19801, United States.